This section consolidates resources concerning the rights of persons with disabilities, on wide range of subjects ranging from COVID19 guidance documents for disability inclusion from Indian and international agencies, Accessibility Guidelines and Policy Framework on Accessibility in India, International Covenants on Disability; National Laws and Policies on Disability, various schemes, benefits,  protocols, standards, guidelines and important legal judgements  etc. 

We hope this will immensely help various stakeholders in their work and ensure that persons with disabilities get their due rights and entitlements. The information will also help in advocating an accessible and inclusive environment in villages, towns and cities for larger inclusion of persons with disabilities and senior citizen in society besides making the built environment safe and comfortable for other users.

Most of the resources hyperlinked below are saved in our Google Drive and when clicked will open in a new window. These can be viewed and downloaded. Their size and formats are also indicated in a bracket after each hyperlink. Some resources are, however, on external websites and have been indicated by text 'external web-links' in a bracket immediately after the hyperlink. These may or may not be screen readers compatible. 

Page Map

1. COVID19 guidance documents

2. International Covenants on Disability

3. Indian Disability Laws and Policies

4. Access Guidelines and Policy Framework
4A. Buildings & Built Environment
4B. Transportation
4C. Information & Communication Technology (ICT)
5. Initiatives on Accessibility in India : Accessible India Campaign

6. Guidelines Published by different Departments
6A. Airport Authority of India
6B. Central Public Works Department
6C. Chief Commissioner for Persons with Disabilities 
6D. Ministry of Railways  
6E. Ministry of Information and Broadcasting
6F. National Disaster Management Authority
7. Misc. International Publications, Manuals & Research Papers

8. Subject-wise Instructions, Memorandums & Guidance
·      Inclusive Education & UDL
·      Employment & Vocation
·      Banking
·      Insurance
·      Travel Policies & Guidelines
·      Concessions & beneficial schemes
o   Travel Fare concessions in buses & rails
o   Preference in Allotments of Housing & Shops
o   Petrol subsidies
o   Travel Allowance
o   Excise duty concessions in purchase of vehicles
o   Road Tax exemption
o   Educational Scholarships
·      Disability Certification
·      Mobility and Travel
o   Driving Licence for Persons with Disabilities
o   Parking Stickers & Reserved Parking

9. Important judgements on Disability (Yet to be incorporated)
  • Supreme Court
  • High Courts of different Indian States
  • Court of SCPD Delhi
  • Courts of Different Countries

1. COVID-19 Guidance Documents
2. International Covenants on Disability | विकलांगता पर अंतर्राष्ट्रीय अनुबंध 

3. Indian Disability Laws and Policies | भारत में विकलांगता सम्बंधित कानून एवं नीतियाँ  

·       The National Policy for Persons with Disabilities 2006 (English Version PDF 231 KB)

·       राष्ट्रीय विकलाँग जन नीति 2006 (Hindi Version PDF 281 KB)

  • The Mental Health Act - 1987 (PDF 445 KB) [stands repealed on 07 Apr 2017]
  • The National Trust for Welfare of Persons with Autism, Cerebral Palsy, Mental Retardation and Multiple Disabilities Act, 1999 (PDF 137 KB)
  • The Rehabilitation Council of India Act & Amendment Act - 2000 (PDF 196 KB)
  • The Persons with Disabilities (Equal Opportunities, Protection of Rights & Full Participation) Act 1995 & Rules 1996 (MS Word format) [stands repealed on 28 Dec 2016]
4.  Access Guidelines and Policy Framework

4A. Access Guidelines: Built Environment (India) (Latest being on top)
4B. Accessibility Guidelines: Transportation (India) | सुगम्यता दिशानिर्देशपरिवहन (भारत)
  • Standard for Bus Body Code [External Weblink] for transportation system [CODE  OF  PRACTICE  FOR BUS  BODY  DESIGN  AND  APPROVAL (AIS-052 (Revision 1): Aug 2008] along with Amendment No. 6  dt  15 December 2015
4C. ICT Access Tools | सूचना और संचार प्रौद्योगिकी - एक्सेस टूल्ससुगम्यता उपकरण 

  • Guidelines for Indian Government Websites (GIGW 2009), first edition published in 2009. [External Weblink] (prepared by NIC and adopted by DARPG (Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pension,  Govt. of India.
  • Guidelines for Indian Government Websites, version 2.0 (GIGW 2019), second edition published in February 2019, An Integral Part of Central Secretariat Manual of Office Procedure [External Weblink]
  • Compliance & Certification Handbook :Guidelines for Indian Government Websites [PDF Version, Size 5.3 MB]
  • National Policy on Universal Electronics Accessibility, India [PDF Version, Size 89 KB]
  • WCAG / ISO /IEC 40500:2012 [External Weblink] Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goal of proving a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally. The WCAG documents explain how to make web content more accessible to people with disabilities. Web "content" generally refers to the information in a web page or web application, including natural information such as text, images, and sounds; code or markup that defines structure, presentation, etc. WCAG 2.0 is approved as an ISO standard: ISO/IEC 40500:2012. 
  • Requirements of Audio and Video Accessibility on the Web [External Weblink]:  This provides examples of the accessibility requirements of people with auditory, cognitive, neurological, physical, speech, or visual disabilities to access and comprehend media, including requirements for media formats and media player technologies. 
  • Amara [External Weblink]: Captions provide access to audio for individuals who are deaf who hard of hearing. You can add captions, sub-titles in to a video with Amara - a free and easy to use online platform.
  • Described and Captioned Media [External Weblink]: DCMP provides access to a large collection of accessible media and also provides guides for creating accessible content.
  • FANGS [External Weblink]: FANGS is a Firefox add-on. It generates the text that a screen reader would read, giving you a better sense of where information may be missing. 
  • National Center for Accessible Media [External Weblink]: If you want to learn more about creating accessible media, this is a wonderful collection of tools and resources.
  • NVDA [External Weblink]: NVDA is an open-source Windows-based screen reader. Reading your web pages with a screen reader can give you a better sense of how a blind user encounters your site. Mac users can also explore the built-in VoiceOver.
  • WAVE toolbar [External Weblink]: This toolbar is a Firefox add-on. It allows you to run error reports and create outlines to get a better sense of a website’s accessibility errors. This tool is helpful not only for assessing your own websites but for learning about what makes a website accessible.

5. Initiatives on Accessibility in India (Accessible India Campaign)
6. Accessibility Guidelines and Manuals Published by Different Ministries /Departments of Govt of India 

6A. Airport Authority of India: The Journey of PRM - Handbook on Barrier Free Space Standards for Persons with Disabilities - 2019 [PDF 9 MB]

6B. Central Public Works Department :-
6C. Chief Commissioner for Persons with Disabilities:  Guidelines for Making Religious Places Accessible 2019 [PDF 51 MB]

6E. Ministry of Information and Broadcasting, Govt. of India: Accessibility Standards for Persons with Disabilities in Television Programmes, Sep 2019 [PDF 6 MB]

6F. National Disaster Management Authority, Min. of Home Affairs, Govt. of India: National Disaster Management Guidelines on Disability Inclusive Disaster Risk Reduction [External Weblink, leads you to PDF Document on NDMA Website]

6G. Ministry of Housing and Urban Development: Harmonised Guidelines and Space Standards, 2022  [PDF 144.5 MB]

6H. Bureau of Indian Standards: IS 17802 Accessibility for the ICT Products and Services  
Part I  Requirements  (PDF 1.9 MB)
Part 2 Determination of Conformance (PDF 1.1 MB)

7. Misc. Publications & Research Papers etc. .


8A.  Education | शिक्षा 
o       Accessible Wash - Public Spaces and Schools: Practitioner's Manual for Making Water, Sanitation and Hygiene Accessible and Safe through improved Planning and Design (by Samarthyam) (PDF 4.57 MB)

8B.   Employment | रोज़गार 
o       Reservation in promotion to Persons with Benchmark Disabilities (PwBDs). issued vide DoPT Memo No. 36012/1/2020-Estt.(Res.-II) dated 17 May 2022 (PDF 658 KB)
o       Consolidated Instructions on Reservation for the Persons with Benchmark Disabilities issued vide No. 36035/02/2017-Estt (Res) dated 15 January 2018 (PDF 523 KB)
o       Ministry of Finance Memo on "Travelling Allowance in respect of Attendant / Escort for accompanying a Government Servant with Disabilities on travel during tour/ training" issued vide No. 19030/3/2013-E.IV dated 17 February 2015 (HTML version)
o       Inclusiveness & Accessibility Index (2016) - A toolkit for organization to promote inclusiveness of persons with disabilities. (PDF 1.3 MB)
o       Guidelines for providing certain facilities in respect of persons with disabilities who are already employed in Government for efficient performance of their duties - issued by DoPT vide No.36035/3/2013-Estt.(Res) dated 31 March 2014 (PDF 160 KB)
o       List of Posts Identified as suitable to be held by Persons with Disabilities 2021 :-
  • Gazette notification dated 04 Jan 2021 on Posts Identified to be reserved for persons with benchmark disabilities (Hindi) (PDF 12 MB
  • Gazette notification dated 04 Jan 2021 on Posts Identified to be reserved for persons with benchmark disabilities (English)  (PDF 10 MB)
o       List of Posts Identified as suitable to be held by Persons with Disabilities 2013 :-Ministry of Social Justice and Empowerment, in pursuance of the provisions of Section 32 of the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 {1 of 1996}, had constituted an Expert Committee on 30 December, 2010 under the Chairmanship of Additional Secretary, Ministry of Social Justice and Empowerment. The Expert Committee, with the help of three sub-committees, made an in-depth study of various jobs performed in Government of India Ministries/Departments, public sector undertakings and autonomous bodies including Universities. The Sub-committees also reviewed jobs notified in 2007 and prepared a detailed list of Groups A, B, C and D posts which were identified suitable for persons with disabilities. The Expert Committee submitted its report on 24th January, 2012. The Central Government accepted the report and the list of posts identified for Persons with Disabilities has been published vide Notification No.16-15/2010-DD-III dated 29th July 2013.
      • Deptt of Disability Affairs Notification No. 16 – 15/2010-DD.III. dated 29 Jul 2013 (PDF 46 KB)
      • Post Identified for being held by Persons with Disabilities in Group 'A' (547 KB)
      • Post Identified for being held by Persons with Disabilities in Group 'B' (343 KB)
      • Post Identified for being held by Persons with Disabilities in Group 'C' (2 MB)
      • Post Identified for being held by Persons with Disabilities in Group 'D' (475 KB) 
o       List of Posts Identified as Suitable for Persons with Disabilities - 2001 issued vide Notification No. 16-25/99-NI-1 dated 31 May 2001 (PDF 6 MB scanned image)
o      Instructions on Reservations for Persons with Disabilities in Government Jobs 29.12.2005.(PDF 30 KB)
o       10 Days Special Casual Leave for employees with disabilities to participate in Conferences/Seminars/Training/Workshops etc. 14 Nov 2007 (1189 KB PDF)

8C.   Banking Facilities | बैंकिंग सुविधाएँ 
o       Bankers' Guide for Customers with Special Needs and Persons with Disabilities - Indian Bank's Association (IBA) (published November 2017)

8D.   Insurance for Persons with Disabilities

8E.     Travel Related Guidelines and Policies | यात्रा सम्बन्धी नीतियां
8F.      Concessions & beneficial schemes| कन्सेशनस एवं लाभकारी योजनाएं
            o     Travel Fare concessions in State Bus Transport
            o   Travel Fare concessions in Indian Railways
            o      Housing & Shops | आवास एवं दुकान 
                  #  Policy for Preferential Allotment of Houses/Land to Persons with Disability. (122 KB                 PDF)
            o      Petrol subsidies
            o      Travel Allowance
            o       GST concessions in purchase of vehicles by Ministry of Heavy Industries
                    #    FAQs for GST Concession Certificate for Persons with Disabilities.
                    #    Revised Guidelines dated 21 Apr 2020 & Guidelines dated 24 Oct 2019 for issue of                     GST Concession Certificate for purchase of vehicles by persons with othopedic                            disability.
            o       Road Tax exemption
            o        Educational Scholarships

8G.      Disability Certification | विकलांगता प्रमाणन
            o       Circular dated 02.05.2020 containing "List of Identified Hospitals in New Delhi for Certification - Disability wise".

8H.      Mobility and Transportation |  मोबिलिटी और परिवहन

            o       Driving Licenses and Registration Certificates for Persons with Disabilities                                  विक्लांगजनों हेतु ड्राइविंग लाइसेंस एवं वाहन पंजीकरण प्रमाणपत्र 

      Notification of Ministry of Transport & Highways No. RT-11021/40/2014-MVL dated 14 June 2016 titled "Procedure for Guidelines for Grant of Driving Licences & Registration Certificates to Differently Abled Persons"

            o      Parking Stickers for Persons with Disabilities | विकलांग जनों के लिए पार्किंग स्टीकर 

      Parking facility is available to physically challenged persons using motor vehicles in No Parking Area. Necessary parking sticker is issued on an application along with disability certificate to DCP/Traffic (VIP), Teen Murti Traffic Lines, Mother Teresa Crescent Road, New Delhi-110011, as per the FAQs on Delhi Police Website.